A plumbing emergency is a plumbing event in your home or workplace that either puts your health/life at risk or your home/business at risk.
A gas leak is a plumbing emergency
Any gas leak, whether natural or LPG, is dangerous to both you and your community. If you suspect a gas leak, call O’Connells and we will prioritise your call and get to you as soon as possible.
LPG is highly flammable. Being dense, LPG will sink to your floor and build in intensity. Natural gas is not as combustible as LPG but still poses a danger, especially in confined spaces in your home.
If you suspect a gas leak, isolate the gas supply to your home or workplace and call O’Connells.
A sewage leak is a plumbing emergency
Overflowing sewage from toilets or pipes must be taken seriously. Raw sewage flowing into or outside your house is hazardous presenting a real risk of contamination.
Don’t attempt to deal with a leaking sewerage issue on your own. Raw sewage contains fungi, bacteria and parasites and presents a very real health risk. Call O’Connells and we will prioritise your call.
A burst pipe is a plumbing emergency
A burst pipe can cause damage to your home and belongings quickly. It can damage your flooring, furniture, kitchen cabinets and walls before you know it. Turnoff your water supply at the main and call O’Connells. We will prioritise your call and get to you as soon as possible.
Please note, after hours emergency works will incur a 3-hourcallout fee. We are required to pay our team a minimum of 3- hours to attend after hours and then hourly rate to complete any works.
If you would like to get a quote for the services you need, simply fill out one of our contact forms or give us a call.
Our goal is to provide the best customer service and to answer all of your questions in a timely manner.
We answer all emails within 24 hours!
PO Box 703, Ravenshoe, Qld, 4888
QBCC: #1259439 | CCL: #1308446
Plumbing Licence: #19970 | Gas Licenc:e #L90448